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Frequently Asked Questions
What does the Business Legal Plan cover?
The Business Legal Plan provides your business with a host of free legal services which include:
Unlimited initial phone consultations during business hours for new legal matters.
A review of as many as 5 independent documents each quarter.
Initial telephone calls made on behalf of your business (two per month).
Initial letters written on behalf of your business (two per month).
Up to 10 Initial collection letters per quarter.
Face-to-face consultations for each new business legal matter with a thirty-minute time limit.
The attorney will serve in a “Registered Agent” capacity for your business in the state in which your business is incorporated as well as other states where your business operates.
What if I have additional needs above what is provided with the free services?
Additional legal services are provided at a guaranteed low hourly rate at 40% off the normal hourly rate with a minimum of $125 per hour. Guaranteed Low Hourly Rates apply to, but are not limited to the following:
Review of additional independent documents beyond the quarterly limit.
Follow up calls made on behalf of the Business Member beyond the monthly limit.
Collection letters and any follow-up letters beyond the quarterly limit.
Face-to-face consultations for each new business legal matter beyond the thirty (30) minute time limit.
How do I access the services for the Business Legal Plan?
Call your Program Sponsor. A representative will verify your Business Account is active and provide you with the toll-free phone number to speak to a Legal Club Service Advocate. When you call, the representative will ask for a Member Number which you do not have and then your name. Let them know you received this service at no cost through your Program Sponsor. They should be able to verify this and enroll you at that time. They will ask you a couple of questions about the type of legal service you need before referring you to a Plan Attorney.
How many attorneys are in the Plan?
This plan provides access to a network of over 22,000 attorneys nationwide.
How is an attorney assigned to me?
After you describe your business legal issue, the Legal Plan Service Advocate will assign your Plan Attorney based on language, the area of law, and your location. You will be provided his/her name and phone number to call. Be sure to let the Plan Attorney know you are a member of the Legal Club. Allow 3 business days for the Plan Attorney to respond to your call.
What if the Attorney assigned is not able to help me?
You can call the Legal Plan Service Advocate and they will provide a referral to another Plan Attorney.
Do the Attorneys ever ask for a retainer?
In the case of extended legal care, the Plan Attorney may ask for a retainer. It is up to you whether you would like to retain a Plan Attorney for the extended legal care.
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